Minutes:
Councillor Huelin introduced
the report and stated that quarter 3 ran up until December 2018,
and felt that the report showed some excellent figures. She stated
that the council had maintained 70% of services meeting their
targets, compared to 2 years ago when only 45% had been passing.
She stated that some new measures had been put in place, such as
how the council measured the removal of abandoned vehicles. She
also highlighted the number of new apprentices being hired by
Thurrock, and felt this was good to see. She added that weekly bin
collections had been maintained, and although the 98.5% target had
not been hit, this was a very high target. She stated this missed
target had been due to vehicle repairs and poor weather
conditions.
Councillor Watkins stated that he felt this report was good news.
He added that the bin collection was measured on a year to date
figure, and although was below target, in January the target had
been exceeded. He also added that although there had been a missed
target in household waste, there was lots of behind the scenes work
to improve this, such as work with the Cleaner, Greener and Safer
Overview and Scrutiny Committee and internal work with the
communications team to release a new strategy. He added that the
KPI regarding street cleanliness was good to see, and this was due
to the Clean It, Cut It and Fill It Scheme. He added that Keep
Britain Tidy also monitored street cleanliness around the borough,
and produced independent results.
Councillor Little added that she felt pleased to see the time taken
to adopt children had decreased, and described how she had recently
sat on a panel which had adopted 3 children in one day, all of whom
were now going to their ‘forever homes’. She stated
that this service had only recently been brought back in-house and
felt lots more children were now going to their forever homes. The
Leader stated that under the previous contract only 5 children had
been adopted in one year, and now the in-house service were
adopting 3 children in one day, which he felt was good to see. He
also felt that it was good to see 70% of targets being achieved
with the new green/red scale and the removal of amber. He added
that there would always be fluctuations in bin collections due to
factors outside of the council’s control such as poor weather
or people parking inconsiderately so bin lorries could not access streets, but these were
still counted as missed targets. He added that the council were
still pushing for all targets to be met, and thanked the officers
for all their hard work. He stated that residents and Members were
often out on the weekends and during their free time to tidy up
Thurrock and thanked residents for all their hard work. He then
summarised and highlighted the hard work the environment team had
put in during the windy weather over the weekend, as two crews
including the new apprentice, had been out across the borough
clearing fallen trees.
RESOLVED: That Cabinet:
1. Noted and commented upon the performance of the key corporate
performance indicators in particular those areas which are off
target.
2. Identified any areas which require additional
consideration.
Supporting documents: