Decision Maker: Cabinet
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
This report provides Cabinet with a summary of performance against the Corporate Scorecard 2016-17, a basket of key performance indicators.
Councillor Stewart, Cabinet Member for Performance and Central Services, presented the report to Members and in doing so notified those present that the Corporate Plan 2016/17 outlined the focus areas for service delivery during this year.
She continued by stating it was important to note although the focus area for complaints which were upheld was under target, there had been an improvement of 4 per cent.
Members were informed that failing indicators were presented to Directors on a monthly basis. Councillor Stewart further informed Members that the first Resident Survey in 6 years had been completed and results would be available in January.
RESOLVED that Cabinet:
1. Note and comment upon the performance of the key corporate performance indicators in particular those areas which are IN FOCUS.
2. Note and comment upon the progress in relation to the key corporate priority activities for 2016/17.
3. Identify any areas which require additional consideration.
Report author: Jackie Hinchliffe (Director of HR, OD & Transformation)
Publication date: 19/12/2016
Date of decision: 14/12/2016
Decided at meeting: 14/12/2016 - Cabinet