Issue details

Digital and Customer Experience Strategy

The draft Digital and Customer Experience Service Strategy is intended to provide a strategic overview that will set the direction of travel to be delivered through an action plan, service plans and other council strategies and procedures.

Decision type: Key

Reason Key: Affects more than 1 ward;

Decision status: For Determination

Notice of proposed decision first published: 08/11/2022

Decision due: 7 Dec 2022 by Cabinet

Lead director: Jackie Hinchliffe (Director of HR, OD & Transformation), Karen Wheeler

Contact: Jackie Hinchliffe (Director of HR, OD & Transformation), Karen Wheeler, Director Strategy, Engagement and Growth Email: kwheeler2@thurrock.gov.uk.