Minutes:
The Library Services Manager introduced the
report and stated that the Peer Review team had received many
positive comments about the staff, volunteers and stakeholder that
they had met during their visit. She explained that the report
focussed on the library service, and the team had been impressed
with the developing library and hub programme. She then outlined
the six recommendations that were included at point 3.1 of the
report. She summarised and stated that there would be a review of
library delivery, but they were happy at this stage of the
programme.
Councillor Redsell opened discussion and described how Blackshots
Library within her ward was one of the most well used libraries in
the borough, and welcomed the report. She felt that some libraries
needed some attention to help them work better, as people
benefitted from the services provided. She hoped to see more work
on libraries come before the committee, as she wished to see
libraries become self-sustaining in regards to funding. Councillor
Muldowney added that it was good to see support for libraries and
plans to develop them into hubs. She highlighted recommendation
four and felt it was good to see a new ‘Friends
Network’ being proposed. She added that libraries held
numerous events and asked if an increased social media presence
could enhance footfall. The Library Services Manager replied that a
meeting had been held recently between the libraries and
communications teams to develop a social media presence, as
libraries currently only had a Twitter feed. She stated that the
communications team were keen to put library and hub events on the
Council’s Facebook page, and there was work on an annual
library social media plan to increase support.
The Chair felt it was good to see positive comments come back as
part of the report, and felt that libraries were an important
investment. She queried the number of hours libraries were open, as
some were only open for fifteen hours per week. She asked what
could be done to ensure longer opening hours for libraries. The
Library Services Manager responded that the smaller libraries were
open for fifteen hours per week, but other libraries were open a
variety of hours, with Grays Central Library being open 48 hours
per week. She added that new technology was being implemented by
Christmas, such as self-service machines, which were being
introduced next week in East Tilbury library, and this would ensure
that volunteers could open libraries when staff were not
available.
The Chair felt this would be a good addition, and felt that smaller
libraries should be open for longer. She added that a Libraries
Strategy had recently come before the Committee and asked if an
updated on this strategy could be bought back to Committee. The
Director Adults, Housing, Health/Interim Children’s Director
replied that although libraries has not seen significant investment
in previous years, this had recently changed, for example the new
library in East Tilbury had recently been opened; the library in
Aveley would be opened in the new year; and the library service
would receive £200,000 for digital technology. He felt that
an update on the Libraries Strategy could be bought back during the
next municipal year.
Councillor Ralph welcomed the report and felt it was good to see
investment in libraries, particularly in those that had been under
threat of closure. He felt it was good to see libraries working
with local schools to encourage reading, such as the ‘Summer
Reading Challenge’. He asked if the libraries team were ready
for the 30,000 new homes that were planned in Thurrock and the
extra footfall this would bring. The Director Adults, Housing,
Health/Interim Director Children’s Services responded that as
these new homes were being considered as part of the Local Plan,
infrastructure such as libraries would also be developed. He
confirmed that no libraries would be closing and a Library and Hub
Programme had been agreed which was a five-year strategy. He added
that the team were currently tackling short-term issues, but the
new strategy would focus on the longer term development of
libraries.
Councillor Redsell asked how far into the current Libraries
Strategy the team were. The Strategic Lead – Community
Development and Equalities replied that the current strategy had
been running for almost twelve months.
RESOLVED:
1. That the Health and Wellbeing Overview and Scrutiny Committee
consider the recommendations in the Peer Challenge report and
comment on the proposed actions
Supporting documents: